Your dispatcher can't be on call 24/7. Robot Half answers every call — emergency dispatch routing, appointment scheduling, after-hours coverage — flat $199/mo, no matter the season.
Set Up in 5 Minutes →No heat in a blizzard? AC down in a heat wave? Robot Half recognizes HVAC emergencies and immediately alerts your on-call technician via text — with the customer's details, address, and problem description.
Customers calling to book maintenance, inspections, or non-emergency repairs get their request captured and routed to your scheduling team — no hold music, no voicemail.
When your office closes, Robot Half doesn't. Every after-hours call gets answered, emergencies get dispatched, non-urgent requests get logged for the morning team.
Serve every customer in your market. Robot Half handles calls in English and Spanish out of the box, with additional languages available.
Summer heat waves. Winter cold snaps. When call volume spikes 3x overnight, Robot Half absorbs every call automatically. No missed jobs because your dispatcher is overwhelmed.
Tell us your company name, service area, hours, and emergency protocol. Robot Half is live in under 5 minutes — no IT required, no onboarding call, no waiting.
Every HVAC company needs phone coverage. Only one option is actually affordable.
| Option | Robot Half | Answering Service | Smith.ai | Full-Time Dispatcher |
|---|---|---|---|---|
| Monthly Cost | $199/mo flat | $200–500/mo | $200–600/mo | $3,500–5,000/mo |
| Hours | 24/7/365 | Business hours | Business hours | Business hours only |
| Emergency Dispatch | ✓ Included | ✗ Extra cost | ✗ Add-on | ✗ Not covered |
| Per-Call Fees | None | After 50–100 calls | $1.75–3.50/min | N/A |
| Setup Time | 5 minutes | 1–2 weeks | 1–2 weeks | Weeks to hire |
| HVAC-Specific Training | ✓ Yes | Generic scripts | Generic scripts | Depends on hire |
Real contractors. Real results.
"We were losing emergency calls every night and weekend. A customer's heat went out at 9pm on a Friday and they called us — Robot Half picked up, got the details, and texted my tech within 60 seconds. That job was $800."
"Summer is brutal — call volume triples and my dispatcher was drowning. Robot Half handles the overflow automatically. We stopped missing jobs and my dispatcher actually has time to do her job now."
Company name, service area, hours, services offered, and your emergency dispatch protocol. Takes 3 minutes.
Robot Half creates a custom AI trained on your HVAC company — your greetings, your services, your dispatch rules, your triage protocol.
Set call forwarding to your Robot Half number. After-hours, overflow, and unanswered calls route automatically.
Robot Half answers 24/7. Your team gets dispatched instantly. Customers get helped immediately. That's it.
Yes. You define what counts as an emergency (no heat, AC failure in extreme heat, gas smell, system failure) and what happens next (text the on-call tech, call the emergency line, or both). Robot Half follows your protocol precisely — the same way every time, at 2am on Christmas Day.
After-hours calls are Robot Half's strongest use case. Instead of voicemail, every after-hours caller reaches a live AI voice immediately. Emergencies get dispatched per your protocol. Non-urgent calls get logged with full details — name, number, problem, address — delivered to your team first thing in the morning.
It scales automatically. Whether you get 20 calls a day or 200, Robot Half answers every one at the same flat $199/month. No overage fees during summer heat waves or winter cold snaps. Your call volume can triple overnight and nothing changes on your end.
Both — your choice. Most HVAC companies use Robot Half for after-hours coverage and overflow when the dispatcher is on another line. Some smaller operations use it as their primary call handler. You control which calls route to it via call forwarding settings.
Start with a single emergency shift for $80 — covers one evening, weekend, or holiday. No contract, no monthly commitment. Most HVAC contractors switch to the $199/mo unlimited plan after they see how many calls they were missing. Cancel anytime.
$199/mo flat. No per-call fees. No contracts. Set up in 5 minutes.